Sun Palace Casino Review

Overview

Sun Palace Casino, launched in 2002 by the Main Street Vegas Group, is licensed in Costa Rica. The casino is certified by the independent testing facility, Technical Systems Testing (TST) for fairness. Sun Palace Casino offers all your favorite Table Casino games, Specialty games, Video Poker, and lots of Slot games which may be enjoyed via Instant Play and free Download software. There is a good range of bonuses for new players and existing players. It runs a three-tier loyalty program with extra benefits and customer service support is available 24/7.

Sun Palace Casino accepts US players.

 

 

Software and Games

Sun Palace Casino is powered by the online casino software provider, Real Time Gaming (RTG). The software is available in a download that is compatible for PC and a no download instant play version for Mac & PC players.

Although there are more than 80 games to choose from, the RTG software is best known for its Real Series slots games.  Another plus for the Real Time Gaming software is that in its their progressive games,  there are  more frequent payouts than are found in other gaming software.

The game selections include card games, table games, video poker, slots, progressive games, and specialty games. Players enjoy blackjack, various types of roulette and poker, baccarat, craps, bingo, keno, and more. Slots games include classic slots, real series slots, video slots, and progressive slots games.

 

Bonuses and Promotions

Sun Palace Casino offers bonuses and promotions whether they are new or existing members.

New players are eligible for 4 initial bonuses each of which they can claim one time. Just Download the software, or sign in through the Instant play. Redeem your Coupon Code at the cashier prior to making your deposit. A Bonus Coupon Code can be also redeemed after your deposit is complete, but only if it has not been played on any game. Coupon codes are valid only for deposits of $20 or more.

Member Bonuses: There are even more bonuses and promotions for regular players with weekly, seasonal, birthday, and anniversary bonuses. Go to the Terms and Conditions for Bonuses and Promotions page for all the details. 

Sun Palace Casino Loyalty Program:  

Each time players place a wager in their Sun Palace Casino Real Money account, they accumulate FREE comp points which can be redeemed for CASH! The casino runs a three-tier loyalty program with the levels I,II, and III. Accounts are reviewed during the first days of every month and are credited based on the comp points redeemed the previous month.  Each month Sun Palace Casino draws the names of five players who will each win an EXTRA $50 BONUS! To qualify, a player must redeem one of Sun Palace Casino's special Loyalty Program bonuses after which the player's account will automatically be entered into the drawing for that month!!

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Customer Service Support

There are 3 convenient methods for contacting Sun Palace Casino:

  • Live Chat
  • Email: support@sunpalacecasino.eu
  • Toll Free Phone: 1-888-673-2523 for USA & Canada

If you have any questions when playing at Sun Palace Casino you can access the FAQ section on their website on the SUPPORT page. Players can find the answers to many general questions. Players who do not find the answer to a question or require further assistance, contact their customer service team 24 hours a day, seven days a week.

Payment Options

Deposits: Players can make deposits into their Sun Palace Casino account via a number of safe and secure methods. These include VISA, Master Card, MST Gift Cards, NETeller, and Money Order. There are minimums and maximums per event. Check out the Sun Palace Casino Banking page for details. Sun Palace Casino accepts deposits in any currency. However, player accounts are tracked in US dollars so deposits made in currencies other than US dollars are converted at the current bank exchange rate. The preferred methods for American players are prepaid Reloadable / Gift Cards and Money Order. NETeller is NOT available for US, Canadian and Turkish  players, but is the preferred method for other International players.

Withdrawal Methods: Players can make withdrawals from their Sun Palace Casino account by a number of safe and secure methods. These include by Check via Regular mail or by Courier (Worldwide), ACH direct deposit (US players only), NETeller, and Money Order (not for US players). There are minimums and maximums per event. Check out the Sun Palace Casino Banking page for more details. Please expect withdrawals to take up to 2 weeks to process. There are maximum weekly withdrawal limits depending upon a players "class."

Safety and Security

Sun Palace Casino ensures strict confidentiality of all personal information and employs comprehensive anti-fraud measures. Their systems ensure the validity of each and every transaction by using the latest fraud control mechanisms available. Sun Palace Casino uses the credit card services of Park Lane Services Ltd. , ensuring secure, fast and easy online transaction processing.

For their players added protection, Sun Palace Casino maintains a complete audit trail of each individual transaction for all the games played. At a players request Sun Palace Casino will make these files available to the individual for inspection.

           

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