WinPalace Casino Review

Overview

WinPalace Casino is owned and operated by Lodolia Investments Ltd and is licensed in the gaming jurisdiction of Curacao. It is certified by Technical System Testing (TST), an independent auditor. Established in 2009, Win Palace Casino has built up a solid reputation. It offers a great range of games, a huge selection of bonuses to suit all types of players, customer support available 24/7, a comprehensive VIP program and top quality safety and security measures.  Although Win Palace Casino allows wagering only in US Dollars, Win Palace Euro Casino is available for players wanting to wager in euros.

WinPalace Casino accepts US players.

 

 

Software and Games

Windows (Download and Instant Play) and MAC (Instant Play)

WinPalace Casino is powered by one of the top providers of online casino software, Real Time Gaming (RTG). The software is available in a downloadable version and a no download instant play version. RTG software provides state-of-the-art 3D realistic graphics, and stereo sound and supports play in multiple languages, including English, Italian, German, French and Spanish.

Players will find a huge selection of all the popular table games: Baccarat, Blackjack, European Blackjack, Super21, Face Up 21, Pai Gow Poker, Pontoon, Red Dog, Tri Card Poker, Vegas Three Card Rummy, Vegas Three Card Rummy 2, War, Match Play 21, Perfect Pairs and many variations of the games as well as great card games, video poker (19 different games), the popular real series slots (63 different games), specialty games: Bonus Bingo, Hot Dice, Keno, Lucky Eights, Magic Sevens, and Sic Bo, Roulette (Europeon and American) and Craps. RTG casinos also offer the largest progressive slot jackpots available.

Bonuses and Promotions

  • Win Palace Casino offers a fantastic range of bonuses to suit all types of players, with all sizes of bankrolls. They range from:
  • -  $1,000 Welcome Bonus!
  • -  $3000 Slots Bonus
  • -  High Roller Bonus
  • BlackJack bonus
  • -  Bonus Specials This Week

Follow the steps that are detailed on the Promotions Page to claim a bonus.

New members get a $1000 welcome bonus awards players with $1,000 in BONUS CASH for each of their first 2 deposits. In addition, if players who deposit with NETeller get a further 15% more on top of their 200% bonus. Slots fans, can choose to redeem the 300% deposit bonus up to $3,000 on your first deposit at the casino. Blackjack or Video Poker fans can redeem a 100% match deposit bonus up to $500 on their first deposit. It is redeemable 10 times. High Roller players can benefit from the 200% deposit bonus up to $2,000 when depositing a minimum of $750 at the casino. There are weekly deposit bonuses of up to 400% for slots players and up to 245% for table games. In addition there are weekly bonuses for slots and table games. Read the Terms and Conditions and then simply enter the correct bonus code for the bonus you have chosen.

VIP program: WinPalace Casino runs a loyalty VIP program with 5 levels that are designed to reward their loyal players. Benefits of the VIP program include a personal casino manager available 24 hours a day, seven days a week,  and many other exciting benefits such as a status recognition chip weekly cashback,  a birthday chip, higher comp points earned per bet, increased cashout amount on free chips, and expedited withdrawals. Benefits increase as a player moves to each higher VIP level. See more details by linking to their Winpalace Vip Club page from the ABOUT page on their website.

Customer Service Support

If you have any questions when playing at WinPalace Casino you can access the FAQ section on their website. This section provides the answers to many general questions. If you require further assistance you can contact their customer service team 24 hours a day, seven days a week. They can be contacted via telephone, email and instant live chat. There are free toll numbers for the USA, UK, Canada, Germany, Spain, France, and Australia.

To get to the WinPalace Casino Customer Service page find the link in the left nav on the ABOUT page of their website.

Payment Options

Deposits: Players can make deposits into their WinPalace Casino account via a number of safe and secure methods. These include VISA, Master Card, Paysafe Card, ClickandBuy, Click2Pay, NETeller, Ukash, and Skrill. All transactions are processed via US dollars although players can select a Euros download version to play.  Go to the WinPalace Casino FAQ page for more details.

Withdrawal Methods: There is a Faxback AuthorizationForm on the WinPalace Casino BANKING page that is required to process a player's withdrawal. Players can make withdrawals from their WinPalace Casino account by Wire Transfer, NETELLER or other Alternative payment. There are minimums and maximums per withdrawal. All withdrawals are paid in installments of up to $3,000. The exact limit amount  depends on the player's class. Check out the WinPalace Casino FAQ page for more details.  All correct withdrawal requests are processed within 5-10 business days from their request date. Players are notified by email whether their withdrawal request has been approved or rejected.

Safety and Security

By employing RSA public/private key encryption to protect all monetary transactions, and making use of the latest fraud control systems and provide a comprehensive privacy policy, Win Palace Casino ensures the complete safety and security of their players' personal and financial information. For maximum security, all communications between a player's computer and the casino server are encrypted using SSL technology (Secure Socket Layer).  SSL technology is the most widely accepted way of protecting data on the Internet. SSL encryption is used by banks and other institutions with the highest need for secure data transmissions.

 

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